Terms & Conditions

Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and ezebet ("the Platform", "we", "us", "our"), governing your access to and use of the website located at ezebet.buzz and all associated services, games, products, and features made available through that domain.

By creating an account, making a deposit, or using any service on ezebet, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gambling Policy, both of which are incorporated into these Terms by reference.

If you do not agree to any part of these Terms, you must immediately cease using ezebet and must not register an account or place any wagers. These Terms apply to all players accessing the platform from any location, including players based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and elsewhere across Malaysia.

Definitions

For the purposes of these Terms, the following definitions shall apply:

• "Account" means the personal account registered by a Player on ezebet for the purpose of accessing gaming and betting services.
• "Balance" means the total monetary value held in a Player's Account, expressed in Malaysian Ringgit (MYR), comprising deposited funds, bonus credits, and winnings not yet withdrawn.
• "Bonus" means any promotional credit, free bet, reload bonus, cashback, or incentive offered by ezebet to Players, subject to specific terms and wagering requirements.
• "Deposit" means real-money funds transferred by a Player into their ezebet Account using any supported payment method, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong Bank, Bitcoin (BTC), Ethereum (ETH), and Tether (USDT).
• "KYC" means Know Your Customer — the identity verification process ezebet requires Players to complete before withdrawal of funds.
• "Platform" means the ezebet website, associated mobile-optimised interface, and all games, services, and features accessible via ezebet.buzz.
• "Restricted Territory" means any jurisdiction in which access to the Platform is prohibited or restricted by applicable law.
• "Wagering Requirement" means the total value of wagers a Player must place before bonus funds or related winnings become eligible for withdrawal.

Account Eligibility

To be eligible to register and maintain an account on ezebet, you must satisfy all of the following conditions at all times:

1. You are at least 21 years of age. ezebet strictly enforces a minimum age of 21 for all real-money gaming and betting activities. Minors are prohibited from using the Platform under any circumstances.
2. You are acting as an individual on your own behalf, and not as an agent, representative, or on behalf of any third party.
3. You are not a resident of, or accessing the Platform from, any Restricted Territory where online gambling is explicitly prohibited by law.
4. You do not hold an existing active account on ezebet under any other name, email address, or payment method. Only one account per person, household, IP address, and device is permitted.
5. You are not employed by, or related to an employee of, ezebet or any of its affiliated gaming software or payment service providers.
6. You are not subject to a self-exclusion order, either voluntary or compulsory, from ezebet or any other gambling platform.

Account Registration & Security

When registering an account, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and contact number. Providing false information constitutes a material breach of these Terms and may result in immediate account closure and forfeiture of any balance.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. ezebet strongly recommends enabling two-factor authentication (2FA) where available. You must notify ezebet immediately via live chat or at [email protected] if you suspect unauthorised access to your account.

ezebet cannot be held liable for any losses incurred as a result of unauthorised account access where the Player has failed to maintain adequate security of their credentials or has shared login details with a third party.

Deposits & Withdrawals

Deposits: ezebet supports a range of Malaysian payment methods for deposits, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong Bank, as well as cryptocurrency channels including Bitcoin (BTC), Ethereum (ETH), and Tether (USDT, TRC-20). A minimum deposit of RM30 applies across all methods. Deposits are credited to the Player's account in MYR following confirmed payment processing.

Withdrawals: Withdrawal requests may only be submitted to payment methods previously used to fund the account, subject to KYC verification being complete. Estimated processing times are as follows:

• E-Wallets (Touch 'n Go eWallet, Boost, GrabPay): typically under 5 minutes for verified accounts.
• DuitNow / FPX (Maybank, CIMB, Public Bank, RHB, Hong Leong): typically 5 to 15 minutes.
• Bank Wire Transfer: up to 60 minutes. Larger amounts may require additional compliance review and may take longer.

ezebet does not charge withdrawal fees on standard transactions. However, your bank or e-wallet provider may apply their own service charges, for which ezebet accepts no responsibility. Cryptocurrency withdrawal processing times are subject to on-chain network conditions.

Bonuses & Promotions

ezebet offers various bonuses and promotional incentives to registered Players. All promotions are subject to specific terms published alongside each offer, including applicable wagering requirements, eligible games, minimum odds, and expiry periods. In the event of any conflict between general Terms and promotion-specific terms, the promotion-specific terms shall prevail.

The following general conditions apply to all bonuses unless otherwise stated:

• Bonus funds must be wagered the stated number of times before withdrawal eligibility is unlocked. For example, a MYR 100 bonus with a 20x wagering requirement requires MYR 2,000 in cumulative wagers to be placed.
• Bonuses are credited in the form of non-withdrawable bonus balance until wagering requirements are fully satisfied.
• Wagering on certain game categories (typically live dealer games, table games, and sports betting markets) may contribute at a reduced percentage toward bonus rollover. Exact contribution rates are stated in individual offer terms.
• ezebet reserves the right to modify, suspend, or withdraw any promotion at any time with reasonable notice to Players.
• Bonuses may only be claimed once per Player, household, IP address, and device unless explicitly stated otherwise in the promotion terms.
• Abuse of the bonus system, including but not limited to registration of multiple accounts to claim bonuses, will result in forfeiture of all bonus funds and may result in account closure.

Betting & Gaming Rules

By placing wagers on ezebet, you acknowledge and accept the following general gaming and betting rules:

• All bets placed and accepted on the Platform are final. ezebet reserves the right to void bets placed in error (e.g., incorrect odds published due to technical fault) and will refund the stake in such cases.
• In the event of a dispute regarding a game outcome, the Platform's server logs shall be the definitive record. ezebet's decision in all game-related disputes is final, subject to the formal complaint process.
• Slot game outcomes are determined by certified Random Number Generators (RNGs). Published RTP percentages represent theoretical long-run return rates and do not guarantee individual session outcomes.
• Sports betting markets are subject to odds movements, market suspensions, and early settlement rules as determined by ezebet. In-play bets are accepted at the time of placement based on prevailing in-play odds.
• ezebet reserves the right to impose maximum bet limits, payout caps, or stake restrictions on any account or game type without prior notice where it has reasonable grounds to do so.

Prohibited Conduct

The following activities are strictly prohibited on ezebet and constitute a material breach of these Terms:

• Use of automated betting software, bots, scrapers, or any other non-human interaction with the Platform.
• Collusion with other Players or third parties to gain an unfair advantage in any game or betting market.
• Exploitation of software bugs, glitches, or errors to generate financial gains. Any such gains will be voided.
• Providing false, misleading, or fraudulent identity information during registration or KYC.
• Using the Platform to launder money or for any other unlawful financial activity.
• Attempting to reverse engineer, hack, or otherwise compromise the Platform's technical infrastructure.
• Placing wagers on behalf of third parties or operating a betting syndicate through a single account.

Intellectual Property

All content on the ezebet Platform — including but not limited to the brand name, logo, website design, game interfaces, graphics, text, promotional materials, and software — is the exclusive intellectual property of ezebet or its licensed third-party providers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming and betting purposes. No content from the Platform may be reproduced, distributed, modified, published, or otherwise exploited without the prior written consent of ezebet.

Limitation of Liability

To the maximum extent permitted by applicable law, ezebet's total liability to a Player in connection with any claim arising from use of the Platform shall be limited to the value of funds deposited by that Player in the twelve (12) months preceding the relevant claim.

ezebet shall not be liable, under any circumstances, for:

• Loss of profits, business, revenue, goodwill, or anticipated savings.
• Any indirect, consequential, special, or punitive damages of any kind.
• Losses arising from reliance on Platform content, including game information, odds, or promotional material.
• Service interruptions caused by factors outside ezebet's reasonable control, including but not limited to internet service failures, power outages, or force majeure events.
• Unauthorised access to a Player's account where such access results from the Player's own failure to maintain adequate security of their credentials.

Account Termination & Suspension

ezebet reserves the right to suspend, restrict, or permanently close a Player's account at its sole discretion, with or without prior notice, in any of the following circumstances:

• The Player has breached any provision of these Terms.
• ezebet has reasonable suspicion of fraudulent activity, money laundering, or abuse of the bonus system.
• The Player has failed to satisfy KYC requirements within a reasonable timeframe.
• The Player requests self-exclusion under ezebet's Responsible Gambling Policy.
• ezebet is required to do so by applicable law, regulation, or instruction from a licensing authority.

Upon closure of an account for reasons other than breach of Terms, any remaining real-money balance will be returned to the Player via their last verified withdrawal method, subject to completion of any outstanding KYC requirements. Bonus credits are non-returnable in all circumstances.

Players may voluntarily close their account at any time by contacting our support team via live chat or at [email protected].

Governing Law & Disputes

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which ezebet holds its operating licence. ezebet operates under international online gaming licensing, consistent with frameworks established in well-recognised global gaming jurisdictions.

In the event of a dispute, Players are encouraged to first contact our customer support team to seek an informal resolution. If a dispute cannot be resolved informally, ezebet may refer the matter to independent arbitration under the applicable rules of the relevant licensing authority.

Players accessing ezebet from Malaysia acknowledge that no Malaysian government licensing regime for online gambling currently exists, and that they are accessing the Platform under international licensing frameworks at their own discretion and risk.

Responsible Gambling

ezebet is firmly committed to promoting responsible gambling practices across its Platform. Players must be aged 21 or above to register and engage in real-money gaming. The Platform provides a range of responsible gambling tools, including:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits via their account settings.
• Session Time Limits: Automatic session reminders and time limits are available to help Players manage their gaming time.
• Self-Exclusion: Players who wish to take a break may apply for self-exclusion for defined periods ranging from 7 days to permanent exclusion.
• Cool-Off Periods: A temporary account restriction of 24 hours to 30 days is available on request.

For detailed information on all available responsible gambling tools and support resources, please visit our dedicated Responsible Gambling page. Players who are concerned about their gambling behaviour are encouraged to seek assistance from qualified support organisations.

Amendments to These Terms

ezebet reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material — that is, where they significantly affect Player rights or obligations — ezebet will provide reasonable advance notice via email to registered Players and/or a prominent notice displayed on the Platform.

Where changes are minor or administrative in nature (including corrections of typographical errors or clarifications that do not alter the substantive effect of any clause), they may be made without advance notice.

Your continued use of the Platform following the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must cease using ezebet and may request account closure in accordance with Section 11.

Contact Us

If you have any questions, concerns, or formal complaints regarding these Terms and Conditions, please contact our support team through any of the following channels:

Formal complaints should be submitted in writing to the email address above, clearly marked as "Formal Complaint" in the subject line. ezebet commits to acknowledging all formal complaints within 48 hours and providing a substantive response within 14 business days.